changoo
10-06-10, 08:50 PM
Sometimes a VSO is so overwhelmed by those claimants present in the office, it is difficult to return phone calls. On a daily basis a [Service Officer[/b] (VSO or NSO) may see between 24 and 45 veterans. With that type of work load it is hard to return the 40 phone calls a day. Many work 10 hour days and have only part time help. They also may have several remote officers they must visit within the region, taking them out of the office.
Hopefully you will not be to harsh on the VSO.
Hopefully you will not be to harsh on the VSO.