CAS3
06-25-04, 10:08 AM
Improvements in Veterans' Group Life Insurance Information
WASHINGTON (June 25, 2004) - The Department of Veterans Affairs (VA)
announced today that veterans will now be able to access their Veterans'
Group Life Insurance (VGLI) accounts at any time of the day or night from
any computer or telephone.
"Today's veterans are technologically savvy, and VA's Life Insurance program
is constantly looking for better ways to meet their needs," said Under
Secretary for Benefits Daniel L. Cooper. "We will be adding new features to
both our online account and interactive voice response systems on a
continuing basis so veterans can manage their policies from anywhere, at any
time."
Using a secure Web site, the VGLI Online Account Access system allows
veterans to obtain basic information on their account through the insurance
Web site at www.insurance.va.gov <www.insurance.va.gov> .
Veterans will be able to view their current amount of coverage, premium
rate, and billing method, as well as change their billing address. In the
future, veterans will have access to additional online tools allowing them
to change their method and frequency of payment.
Also available on VA's insurance Web site is a new life insurance calculator
that allows veterans to calculate a recommended amount of life insurance
based on their financial information.
The veteran enters financial information directly into the Web site
including financial obligations, net additional income needed by survivors
and current assets. By subtracting total assets from total financial
obligations and net income needed, the calculator arrives at the amount of
life insurance recommended.
Veterans can also access their account information through a new VGLI
interactive voice response system that allows veterans to obtain account
information through the telephone.
Veterans can call VA at 1-800-419-1473 any time, day or night, by using
their telephone keypad and can hear recorded information on their accounts.
They can also request certain changes to their VGLI accounts, such as
billing frequency and payment method, as well as order certain forms via
mail or fax.
WASHINGTON (June 25, 2004) - The Department of Veterans Affairs (VA)
announced today that veterans will now be able to access their Veterans'
Group Life Insurance (VGLI) accounts at any time of the day or night from
any computer or telephone.
"Today's veterans are technologically savvy, and VA's Life Insurance program
is constantly looking for better ways to meet their needs," said Under
Secretary for Benefits Daniel L. Cooper. "We will be adding new features to
both our online account and interactive voice response systems on a
continuing basis so veterans can manage their policies from anywhere, at any
time."
Using a secure Web site, the VGLI Online Account Access system allows
veterans to obtain basic information on their account through the insurance
Web site at www.insurance.va.gov <www.insurance.va.gov> .
Veterans will be able to view their current amount of coverage, premium
rate, and billing method, as well as change their billing address. In the
future, veterans will have access to additional online tools allowing them
to change their method and frequency of payment.
Also available on VA's insurance Web site is a new life insurance calculator
that allows veterans to calculate a recommended amount of life insurance
based on their financial information.
The veteran enters financial information directly into the Web site
including financial obligations, net additional income needed by survivors
and current assets. By subtracting total assets from total financial
obligations and net income needed, the calculator arrives at the amount of
life insurance recommended.
Veterans can also access their account information through a new VGLI
interactive voice response system that allows veterans to obtain account
information through the telephone.
Veterans can call VA at 1-800-419-1473 any time, day or night, by using
their telephone keypad and can hear recorded information on their accounts.
They can also request certain changes to their VGLI accounts, such as
billing frequency and payment method, as well as order certain forms via
mail or fax.